Privacy Policy

This Privacy Policy explains how Vehicle Link ("we", "us") collects, uses, and safeguards information provided through our website and vehicle appraisal service.

Information We Collect

• Vehicle information you submit (year, make, model, kilometres, condition, VIN, photos, etc.).
• Contact information (name, phone number, email address, city, province).
• Basic technical information about your visit (IP address, browser type) for security and analytics.

Why We Collect This Information

We collect vehicle and contact information to review your submission, prepare an appraisal, communicate with you about your vehicle, and complete a transaction if you choose to proceed.

Photos You Upload

Photos are stored securely in encrypted cloud storage and are used solely to evaluate your vehicle. Access is limited to authorized Vehicle Link personnel.

Communications

Once you submit a form, we may contact you by phone, text, or email regarding your appraisal. You can opt out of non-essential communications at any time by emailing us.

Data Protection

We use industry-standard technical and organizational measures to protect your information, including encrypted transmission (HTTPS) and encrypted storage.

Third-Party Service Providers

We use trusted service providers for website hosting, database storage, email delivery, and analytics. These providers process information solely on our behalf and under confidentiality obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing Info@vehiclelink.ca.

Retention

We retain submission information for as long as necessary to provide our services and comply with applicable Canadian legal obligations.

Contact

For privacy questions, contact Info@vehiclelink.ca.